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Introduction |
On accessing the e-Banking application, you must enter your relationship manager Id and password to view the menu options. Once logged, you can navigate directly to the menu of your choice. |
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Login procedure |
The table below indicates the data you need to enter to log into the application: |
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Field |
Description |
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Admin Id |
The relationship manager ID who is logging in should be provided. |
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Access Code |
Specify the password. Note: To view the virtual keypad screen, click here. |
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Click |
To |
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Access the application. The relationship manager gets the message “Invalid logon credentials” in the following cases. User attempts to log in but does not enter the relationship manager id User attempts to log in but does not enter the credentials Relationship manager id doesn’t exist The relationship manager gets the message “You cannot logon at this time. Please contact the bank for further information.” If the relationship manager enters invalid credentials, where ‘n’ below is the maximum permissible number of attempts. ‘m’ is an indication of the number of times the attempt is being made If the relationship manager enters successive invalid credentials from 1st to n-1 times, the system throws the message, “You have made <m> unsuccessful attempts. The maximum retry attempts allowed for this access mode are <n>. If <n> is exceeded, then you will be disabled to use this access mode.” If the relationship successively enters invalid credentials for the nth time, the system throws an error message “You have reached the maximum retry attempts <n> for this access mode. The usage of this access mode is being disabled. Please contact the bank for further information.” and disables the access mode. If the relationship manager has been deleted, the system throws an error: “You cannot logon at this time. Please contact the bank for further information.” If the relationship manager has been disabled, the system throws an error: “You cannot logon at this time. Please contact the bank for further information.” |
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Reset |
Refresh the screen without the specified query criteria (where results have not been displayed) or to reload the screen with the latest results for the criteria specified. |
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Other screen links |
The following links are displayed on the Logon page. The default product implementation will be to hash (disable) all links.
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