Fetch

Introduction

This option allows you to retrieve the record for the specified customer id.

Navigation

The following is the navigation for this option:

  • Click Fetch in the Online Customer Fetch screen.

  • The Online Registration details of the particular customer are displayed.

What you can do

The table below provides a brief description of the data displayed on the screen and the functions you can perform:

Field

Description

Customer Id

The Customer ID of the host customer whose details you want to view.

Bank Id

The ID of the bank.

Branch Id

The ID of the branch that the bank belongs to.

Name

The name of the customer.

Address1

The primary address of the customer.

Address1 (Lang)

The primary address of the customer in the alternate language.

City

The city to which the customer belongs.

City (Lang)

The city name in alternate language, to which the customer belongs

State

The state to which the customer belongs.

Note:

This is an optional field.

Country

The country to which the customer belongs.

Addr Type

The category to which the customer's address belong.

 

Click

To

OK

View the screen where a new retail user ID for the customer ID can be created.

Note:

  • If the administrator has not created a retail user and does Validate Custid, this button creates a new retail user ID. This is created  with the customer id itself.

  • On clicking the button if the authorization mode of the user is Digital Signature then the user will be shown with the list of digital certificates in the client machine. The user needs to choose the digital certificate provided by the bank for authorization. If the certificate is a valid one, the transaction goes through successfully and a message ‘Verification successful’ is displayed. If the certificate is invalid, then an error message ‘Verification failed is displayed.

Cancel

Return to the previous screen without making any changes.