User Role Maintenance

Introduction

A group of RMs is known as an RO group. The RO group consists of one or more RMs. Hence the user is linked to RO group during user creation. This RO group is responsible for communicating (mails)with the user. Administrator can create a zone through this feature and then link RMs to any of the zones

This option allows the administrator to create a zone and link RMs to any of the zones.

Note:

• Creating an RO Group is through common codes. The code type used for this purpose is RMRL. The RM Role Id can be of 3 characters only.

•  After creating a role the RM ids should be linked to the RM roles.

• After creating the RM group and linking the RMs to the group, the RM group ids should be used at places wherever the RM ids are used.

• Same RM can be linked to any number of groups.

Navigation

The following is the navigation for this option:

• Click User  Role Maintenance in Relationship Manager Administration.

• The User Role Maintenance screen is displayed.

What you can do

The table below provides a brief description of the data displayed on the screen and the functions you can perform:

Field

Description

User Role ID

The role of the RM or the RO group.