Self Confirmation Setup

Introduction

To enhance the security of the online transactions carried out by the bank customers, some banks adopt to more dynamic security measures apart from the traditional password authentication. Unique Reference Number (URN) or One Time Password (OTP) is one such measure. Whenever a customer does a transaction which enabled for URN/OTP, customer will be alerted with a reference number, which he/she has to enter to authenticate the transaction. The URN/OTP will be sent to the customer’s preferred channel (mobile phone/email). Till the user provides the URN/OTP, a message “Record Pending Self Confirmation” is displayed.

In case the customer has initiated multiple transactions, then an equal number of tokens will be generated and send across to the channels which can be used for authorization of each transaction.

This menu enables a Bank User to do the setups related to the functionality given above.

Navigation

The following is the navigation for this option:

• Click Self-Confirmation Setup in the Retail Administration

What you can do

The table below provides a brief description of the data displayed on the screen and the functions you can perform:

Field

Description

Search Criteria

Bank ID

Displays the bank ID.

Transaction Type

Type the transaction type. User can use the lookup to search for the transaction types.

Action

Select the action from the drop-down list.

Self Confirmation List

Select

Select the option button to select the record.

Bank ID

Displays the bank ID.

Transaction Type

Displays the transaction type.

Note:

Click the link to display a new page with the details of the self confirmation setup.

Action

Displays the action for which the self confirmation is activated.

Self Confirmation Required

Displays whether the self confirmation is activated or not.