Introduction |
When CRM is deployed, customer information is maintained in CRM. Creation of customers and updates for data from CRM to e-Banking will be done through the Auto user maintenance or Bulk User Creation batch program. CRM will place messages containing the CIF details on to a message queue. The messages can be either for creating new users or for updating details of existing users. The message placed in the queue will contain CIF ID, CIF Type and Modify flag where CIF type will be Retail or Corporate and Modify flag will be Create or Edit. Using the CIF ID, details are obtained from CRM through FI and based on the Modify Flag value, new customers are created or existing customer details are updated in e-Banking. |