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Introduction |
Based on the mode selected for password generation in the previous screen, a user detail screen is displayed for specifying the details. |
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What you can do |
The table below provides a brief description of the data displayed on the screen and the functions you can perform: |
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Field |
Description |
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Online Mode |
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User ID |
Type the user ID. |
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Offline Mode Note: All the fields are mandatory fields. E-Banking application will not do any field level validations for these fields. It’s the bank user who will take a decision to regenerate the password based on the data captured here |
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User ID |
Type the user ID. |
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Account ID |
Type the account ID. Note: Any of the accounts maintained in the bank by the user can be entered. |
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First Name |
Type the first name |
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Last Name |
Type the last name. |
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Date of Birth |
Type the date of birth. |
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Mother’s Maiden Name |
Type mother's maiden name. |
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E-Mail ID |
Type the email ID. |
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Mobile Number |
Type the registered mobile number. |
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Address |
Type the communication address. |
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City |
Type the city of residence. |
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State |
Type the state of residence. |
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Country |
Type the country. |
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Postal Code |
Type the postal code of the area. |
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Click |
To |
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Continue |
View the preview confirmation screen and submit the request in case of offline mode. View the ‘User Authentication Page’ to enter the OTP (One Time Password) in case of online mode. Note: Once the OTP provided is authenticated by the application, user will be taken to the next screen where there is provision is to key in ‘Sign on’ & ‘Transaction’ passwords. User can retype the passwords and click on ‘Login’ button to continue accessing the e-Banking application. |